Agencia de viagens 123 Milhas: Senacon vai analisar conduta da empresa

Por Fusne.com 20/08/2023 Veja Mais

No último sábado (19), o Ministério do Turismo emitiu um comunicado oficial anunciando que tomou medidas para acionar a Senacon.

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A fim de analisar a conduta da empresa de viagens 123 Milhas, que havia divulgado que estava suspendendo a emissão de passagens com embarques previstos entre setembro e dezembro deste ano.

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Em resposta, o Ministério do Turismo, por meio de um comunicado à imprensa, expressou sua intenção de monitorar de perto o desenvolvimento das investigações.

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E manter os consumidores informados sobre o processo. O Ministério do Turismo ressaltou sua colaboração com o Ministério da Justiça e Segurança Pública.

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Solicitando à Senacon a consideração de iniciar uma investigação para esclarecer os motivos por trás dos cancelamentos.

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Identificar todos os indivíduos afetados e garantir a compensação adequada para os clientes prejudicados.

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De acordo com a 123 Milhas, os valores já pagos pelos clientes serão reembolsados por meio de vouchers que poderão ser usados para compras futuras na plataforma.

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A empresa justificou os cancelamentos como decorrentes de “circunstâncias alheias à sua vontade”.

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