Como agir em caso de cobrança indevida de tarifas pelos bancos

Por Fusne.com 02/07/2023 Veja Mais

Os bancos não podem cobrar tarifas de pessoas físicas por serviços considerados essenciais.

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De acordo com a Resolução 3.919 do Banco Central, as instituições bancárias devem fornecer gratuitamente serviços como saques e transferências para pessoas físicas.

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Caso haja uma cobrança indevida, é possível solicitar o reembolso do valor.

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Segundo o professor e advogado especializado em direito do consumidor, Enki Della Santa Pimenta.

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O cliente do banco deve verificar o contrato celebrado durante a abertura da conta para identificar os serviços pelos quais estão sendo cobradas tarifas indevidas.

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[{"selector":"#anim-5716d6b9-ddf7-4918-a6ef-00bbe9d88331","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-86cde6ee-9e1b-4db0-ae26-be79815023e7","keyframes":{"transform":["translate3d(115.18987%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6a21c3ee-b57f-4ea0-9f93-fcc024af417a [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(5.9915606653958875%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] “Neste contrato provavelmente constarão os serviços que o banco está cobrando e, caso a cobrança esteja sendo de forma indevida, o consumidor poderá reivindicar a restituição em dobro”, esclareceu. “Neste contrato provavelmente constarão os serviços que o banco está cobrando e, caso a cobrança esteja sendo de forma indevida, o consumidor poderá reivindicar a restituição em dobro”, esclareceu. Veja mais

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